Comments
A work that went out gets written about. kilna keeps what people wrote under it, and your answers, in one place: Comments in the menu, or the Comments tab of a work.
What a comment is
Section titled “What a comment is”- A channel — where it was written, in your own word for it: a channel’s name, a site, a platform. There is no list to fill in first. The channels you have used are offered as chips, so the next comment from the same place is filed under the same word.
- The words, exactly as written, and who wrote them.
- The day it was written.
- The work it is about, when it is about one. A comment about the channel itself is about nothing in particular, which is fine.
- The reply, and where the comment stands.
Getting comments in: paste a screenshot
Section titled “Getting comments in: paste a screenshot”Take a screenshot of the comment and press Ctrl+V anywhere on the Comments
screen or a work’s Comments tab. kilna asks the one thing a picture cannot
say — which channel it came from — and, off the Comments screen, which work
it is about. Then Read it.
The reading runs in the background, through the profile’s Read a comment action and the assistant. You can paste the next screenshot straight away. Each reading comes back at the top of the list as a card: the text, the name, the day — “3 weeks ago” is turned into the date it means — and the work, when the picture showed its title and exactly one work goes by it. Correct anything that was misread, then Keep. Nothing is saved until you do.
The picture itself is not kept. It is a way in, not a record: once the words are in, nobody needs it, and a folder of screenshots only grows.
+ Comment types one in by hand, for when there is no screenshot.
Answering
Section titled “Answering”Open a comment and write the reply in the box under it. It saves when you leave the box.
Draft a reply asks the assistant for one, in the background. It is given the comment, the work it is under with the opening of its text, and the replies you have already posted on the same channel — that is the channel’s voice, and the draft is written in it. A channel with nothing posted yet gets a plain, warm answer. A reply you have started is rewritten rather than ignored. When the draft arrives it appears under the box; Use this puts it in the box, where it can still be changed.
kilna never posts anything. Copy puts the reply on the clipboard to paste where the comment is; Mark as answered is you saying it went. Archive is for a comment that needs no reply.
Where a comment stands
Section titled “Where a comment stands”| On the list | Means |
|---|---|
| Waiting | Open, no reply yet |
| Reply drafted | Open, a reply is written but not sent |
| Answered | You posted the reply |
| Archived | Needs nothing |
The chips along the top narrow the list to one channel and show how many wait
on each; Open, Answered and Archive switch between the three. The
search finds comments by their words, their reply or who wrote them — and so
does Ctrl+K, which opens a comment where it lives.
A work’s Comments tab counts its comments; the number turns to the accent colour and shows how many still wait when any do.
Actions behind it
Section titled “Actions behind it”The reading and the drafting are two actions of the profile, both with
"scope": "comment": read-comment produces comment, reply-to-comment
produces reply. Their methods — how to read a screenshot, how to write a
reply — are in the profile document and can be rewritten like any other
action’s. A profile without them still keeps comments; it only has no
reading or drafting. See the profile document.
Comments are part of the export and go to the trash like everything else: deleting a work takes its comments with it, and restoring it brings them back.